of Years of
Experience
Mark Corrigan
IT Professional
Mark has over 35 years of working experience in Business Management/ Information Technology Management/ Project & Program Management/ Business Analysis/ Business Reengineering/ Strategic Management and Governance.
With 4 completed University Degrees (Msc, BCom, BCom Hons and a BA degree), and with certifications in COBIT 5, ITIL 3/4, PMBOK 6, PRINCE2, DSDM, AgilePM, SCRUM & SAFe (Scrum Master and Product Owner | Product Manager), ISO, Risk, CMMi etc., Mark knows how to maintain and improve “Business as Usual” value through the strategic application of Information Technology, and how to run focused programs and projects for targeted business improvements, identified as strategic goals. Mark knows how to successfully implement Strategic, Business and Project plans.
Reduce risk, rework & waste
Installs CMMi-aligned processes that stabilise operations and eliminate the drag of repeated failures.
Drive productivity & quality
Targets improvements through focused, governed programs with measurable outcomes tied to strategic goals.
Turn around underperforming areas
Deep fluency in people, process, and technology lets Mark diagnose and fix broken business units fast.
Bridge strategy and execution
Translates executive intent into strategic, business, and project plans — then delivers them.
People
Team building & change
Process
Governance & CMMi
Technology
IT strategy & systems
0
0+
Projects
Completed
Completed
0+
Happy
Clients
Clients
Having worked with International Clients on their systems the number of happy users is estimated in the multi millions.
My Quality Services
I have a range of services that I offer
01
Capability Maturity Model Consulting
CMMiAchieving CMMi Level 4+ process maturity for consistent, high-quality outcomes.
02
Process Improvement
CMMiOptimizing processes for efficiency, productivity, and sustainability.
03
COBIT Framework Implementation
GovernanceImplementing COBIT for enterprise IT governance, risk management, and compliance.
04
DevOps/Lean Governance
GovernanceApplying Agile DevOps practices with governance, auditing, and ethical compliance.
05
Ethical Business & Financial Accountability
GovernanceEnsuring transparent, ethical practices with financial and operational accountability.
06
IT Risk & Compliance Auditing
GovernancePerforming audits to ensure compliance with IT policies, standards, and ethical practices.
07
ITIL Process Implementation
ITILImplementing ITIL processes including Service Strategy, Design, Transition, Operation, and Continual Service Improvement.
08
IT Operations Management
ITILOptimizing day-to-day IT support, operations, and service delivery.
09
Project & Program Management
ManagementManaging complex programs and projects using Agile, PMBOK, PRINCE2, and SAFe methodologies.
010
Team Building & Leadership
ManagementMentoring staff, motivating teams, and achieving project and organizational objectives.
011
PMO Setup & Portfolio Management
ManagementEstablishing governance frameworks for project oversight and portfolio management.
012
Process Optimization
ProcessStreamlining workflows, eliminating rework, and improving organizational efficiency.
013
Business Analysis & Requirements Engineering
ProcessCapturing and translating business requirements into actionable solutions.
014
Risk Management
ProjectsIdentifying, assessing, and mitigating project and organizational risks.
015
Quality Assurance & Compliance
ProjectsEnsuring adherence to ethical practices, regulatory standards, and high-quality deliverables.
016
PMIS Setup & Management
ProjectsImplementing Project Management Information Systems to track and report progress efficiently.
017
Agile & Scrum Coaching
ProjectsCoaching teams on Scrum, Agile, and SAFe methodologies for improved performance.
018
Full Stack Web Development
SoftwareDeveloping robust web applications using Laravel, Slim, PHP OOP, JavaScript, HTML, and CSS.
019
Software Development Consulting
SoftwareAdvising on coding standards, development practices, frameworks, and tools.
020
System Implementation & Integration
SoftwareImplementing and integrating software solutions across IT environments and platforms.
021
Technology Assessment & Advisory
SoftwareProviding expert advice on technology stacks, integration, and IT strategy.
022
IT Strategy & Governance
StrategyAligning IT initiatives with business strategy, emphasizing ethical practices and financial accountability.
023
Change Management
StrategyGuiding organizational change with minimal disruption and effective communication.
024
Business Process Reengineering
StrategyRedesigning business processes to improve performance, reduce waste, and optimize outcomes.
My Experience
07/2023 - 04/2024
Senior Project Manager and Coach
NTT
08/2022 - 06/2023
Program Manager
ACI Worldwide
01/2021 - 07/2022
SAFe | Scrum Master
NTT
09/2017 - 12/2020
SAFe Scrum Master / Product Owner / Agile Coach
ABSA
03/2010 - 05/2017
Program Manager
SITA
08/2004 - 09/2009
PMO Consultant
Nissan South Africa
12/2003 - 06/2004
Program Management
Medscheme Services Quality Division
02/2002 - 12/2002
PMO Consultant
GPConnect
05/2001 - 01/2002
IT Development Director
LiveBet
01/2000 - 02/2001
New Product Development Manager
Medikredit
06/1995 - 07/1999
R & D Divisional Director
Medscheme Managed Care Division
01/1990 - 05/1995
Group Marketing Manager
Medscheme Marketing Division
01/1988 - 12/1989
Salesman and Marketeer
Living Flair and PakCraft PLC
01/1986 - 05/1987
TV News Reporter
South African Broadcasting Corporation
01/1983 - 12/1985
Student
Rhodes University
01/1980 - 12/1982
National Service
South African Police
01/1974 - 12/1979
Scholar
St Stithians College
My Education
2019 - 2022
MSc. Computer Science
University of South Africa
2011 - 2014
BCom Honours. Informatics
University of South Africa
2005 - 2008
BCom Informatics
University of South Africa
1982 - 1985
BA. English | Journalism
Rhodes University
2014 - 2014
Project Management Professional
Certificate
2015 - 2015
PRINCE2 Practitioner
Certificate
2017 - 2017
PRINCE2 Agile Practitioner
Certificate
2016 - 2016
AgilePM Practitioner
Certificate
2018 - 2018
Scrum Master
Certificate
2018 - 2018
Scrum Product Owner
Certificate
2022 - 2022
SAFe Scrum Master
Certificate
2022 - 2022
SAFe Advanced Scrum Master
Certificate
2022 - 2022
SAFe Product Owner Product Manager
Certificate
2023 - 2023
SAFe DevOps Practitioner
Certificate
2022 - 2022
ITIL 4 Strategic Leader
PeopleCert
2022 - 2022
ITIL 4 Managing Professional
PeopleCert
2017 - 2017
ITIL 3 Practitioner
Axelos
2017 - 2017
ITIL 3 Service Strategy
Axelos
2019 - 2019
ITIL 3 Service Design
Axelos
2020 - 2020
ITIL 3 Service Transition
Axelos
2017 - 2017
ITIL 3 Service Operations
Axelos
2017 - 2017
ITIL 3 Continual Service Improvement
Axelos
2017 - 2017
COBIT 5 Foundation
Certificate
2012 - 2012
Capability Maturity Model i Development
Carnegie Mellon University
2012 - 2012
Capability Maturity Model I Services
Carnegie Mellon University
2012 - 2012
Capability Maturity Model i Acquisition
Carnegie Mellon University
2012 - 2012
Capability Maturity Model People
Carnegie Mellon University
1998 - 1998
Microsoft Certified Professional
Microsoft
1999 - 1999
Microsoft Certified Systems Engineering
Microsoft
2000 - 2000
MSCE + Internet
Microsoft
2000 - 2000
MCDBA
Microsoft
2000 - 2000
MCDBD
Microsoft
2007 - 2007
Microsoft Enterprise Project Server Admin
Microsoft
2008 - 2008
Microsoft Certified Systems Developer
Microsoft
2009 - 2009
SAP Solution Manager (SAP Africa)
Certificate
My Skills
I have many skills to bring to your party
5
PMBOK 6
5
PRINCE2 Practitioner
5
PRINCE2 Agile
5
AgilePM (DSDM)
5
Scrum Master
5
Scrum Product Owner
5
SAFe Scrum Master
5
SAFe Advanced Scrum Master
5
SAFe Product Owner Product Manager
5
SAFe DevOps Practitioner
5
Extreme Programming (XP)
5
Program Management
5
Portfolio Management
5
PMO Setup & Management
5
ITIL 4 Strategic Leader
5
ITIL 4 Managing Professional
5
ITIL 3 Full Lifecycle
5
COBIT 5 Foundation
5
CMMi Development
5
CMMi Services
5
CMMi Acquisition
5
CMMi People
5
IT Governance
5
Risk Management
5
Business Management
5
IT Management
4
Business Analysis
5
Business Process Reengineering
4
Process Modelling
5
Strategic Management
5
Change Management
5
Team Leadership
5
Stakeholder Management
5
Microsoft Project Server (PMIS)
5
Microsoft Project
5
Microsoft Office Suite
5
Microsoft Visio
3
Microsoft Azure
2
Microsoft Power Platform
4
Power BI
3
Power Apps
3
Power Automate
4
SharePoint
4
Microsoft BizTalk Server
4
Microsoft SQL Server
4
Visual Studio
4
Visual Studio Code
4
C
4
C++
4
C#
4
Visual Basic
5
PHP
5
PHP OOP
5
Laravel 5-10
5
Slim 4
5
JavaScript
4
Java
5
HTML5
5
CSS3
3
Delphi
4
Hadoop
4
Scala
4
Ambari
4
Hive
4
SAP Business Intelligence
4
SAP Business Warehouse
4
Business Objects
4
Cognos Impromptu
4
Cognos Powerplay
4
QlikView
4
Crystal Reports
4
Oracle 8
3
AS 400 DBA
5
Jira
4
DevTrack
4
TaskTimer
5
ServiceNow
5
CMDB
5
Service Catalogue
4
UML
4
ARIS
5
Adobe Photoshop
5
Adobe Dreamweaver
5
Adobe Writer (PDF)
4
SAP Solution Manager
4
SAP Production Management
4
SAP JIT/JIS Planning
5
Real-time Payments Systems
4
Acquirer Systems
4
Interchange Systems
5
Payment Processing
5
Data Migration
5
Single Sign On (SSO)
4
Data Warehousing
4
API Integration
4
Supply Chain Management
5
Quality Management
5
Value Stream Mapping
5
Web Development
4
Client-Server Architecture
4
PHPStorm
4
Git
4
GitHub
5
Team Management
5
Coaching & Mentoring
5
Budget Management
5
Contract Negotiation
5
Vendor Management
5
Strategic Planning
5
Problem Solving
5
Process Improvement
Let's work together!
Contact me
Note that you do not need to select a service from the list in the contact form if you do not want to. As I am an Agile Expert, to keep things sweet and simple, just reach out to me via the form with a short requirements message and I will respond to you within 48 hours.
Even the User Story format below is perfect:
As a < type of user >, I want < some goal > so that < some reason >. 😊