PMWay

Process & Project Management Excellence

Helping organisations move from reactive firefighting to Capability Maturity Level 2+ — through people, process, technology, governance and execution

PMWay Web is an ideas sandbox

35+ Years of National and International Experience
· 4 Degrees · Countless Certifications · Proven Results

From strategic intent to operational results

Mark diagnoses what is preventing your organisation from performing — then fixes it. This requires leadership that is genuinely ready to change, not just ready to be told they're fine.

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CMMi

Reduce risk, rework & waste

Installs CMMi-aligned processes that stabilise operations and eliminate the drag of repeated failures.

Governance

Bridge strategy and execution

Translates executive intent into strategic, business, and project plans — then delivers them.

Delivery

Turn around underperforming areas

Deep fluency in people, process, and technology lets Mark diagnose and fix broken business units fast.

ITIL 4

Drive productivity & quality

Targets improvements through focused, governed programs with measurable outcomes tied to strategic goals.

Degrees

MSc BCom Honours BCom BA

Certified in

COBIT 5 ITIL 3 / 4 PMBOK 6 PRINCE2 SAFe SCRUM AgilePM DSDM Project and Portfolio Management CMMi Risk Management Microsoft Engineering Data Warehousing DevOPS Object Orientated Programming ISO etc.

I can assist you to move up to Capability Maturity Level 2+

Based on project performance, pin down your Capability Maturity Level?

Position the pin on the diagram above:

If you are serious about professional project management and operating at CM Levels 2 and above, then anything to the left of the ladder in the image above is a major problem.

Need to streamline the way you work? I can bring solutions.

How do you want to work

Need to focus on value chains and optimize value streams as recommended by ITIL 4? I can help you do this.

Apart from a deep knowledge of applying and improving agile and traditional project management processes, I am also skilled in helping you implement Service Now (the IT system that implements ITIL) correctly and to improve the Capability Maturity Level of each of the 34 ITIL 4 practices.

ITIL v3 Service Lifecycle Phases

ITIL v3 Pain Points or Ideas for Improvement

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ITIL v3 DevOps Model (Can you see how it works?)

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📊 ITIL v3 Service Lifecycle — Full Reference →

📊 Click here to link to the ITIL v4 practices detail →

Per the advice from ITIL 4: We start where you are.

My Mission

My mission is simple: to provide you with the best project and process management improvement advice and solutions, tailored to meet your needs. I also understand that finding the perfect project method and running it at Capability Maturity Level 2+ is not easy. Also to become ITIL, COBIT or CMMi compliant is a challenge. I can share with you my learning experience and knowledge, gained through my long journey, and assure you it is possible, honourable and fun to strive for higher levels of perfection in the process improvement space.