35+ Years of National and International Experience
· 4 Degrees · Countless Certifications · Proven Results
Mark diagnoses what is preventing your organisation from performing — then fixes it. This requires leadership that is genuinely ready to change, not just ready to be told they're fine.
Installs CMMi-aligned processes that stabilise operations and eliminate the drag of repeated failures.
Translates executive intent into strategic, business, and project plans — then delivers them.
Deep fluency in people, process, and technology lets Mark diagnose and fix broken business units fast.
Targets improvements through focused, governed programs with measurable outcomes tied to strategic goals.
Degrees
Certified in
Position the pin on the diagram above:
If you are serious about professional project management and operating at CM Levels 2 and above, then anything to the left of the ladder in the image above is a major problem.
Need to streamline the way you work? I can bring solutions.
Need to focus on value chains and optimize value streams as recommended by ITIL 4? I can help you do this.
Apart from a deep knowledge of applying and improving agile and traditional project management processes, I am also skilled in helping you implement Service Now (the IT system that implements ITIL) correctly and to improve the Capability Maturity Level of each of the 34 ITIL 4 practices.
ITIL v4 Practices and Processes Discussion
Per the advice from ITIL 4: We start where you are.